policy

Booking Appointments

• To secure your appointment, a 50% non-refundable retainer fee is required at the time of booking.

• Appointments are booked exclusively online, and a valid card must be on file. The card on file will be used to process the remaining balance if necessary (e.g., for cash payments). Cash, Credit, Debit, or Zelle payments are accepted.

• No Cash App payments will be accepted for remaining balances.

New Clients

• All new clients must book under the “New Client” category and complete a consultation form truthfully and thoroughly. This ensures I can provide services tailored to your individual needs.

• Returning clients booking a service they’ve never received before must also select “New Client” and complete the consultation form.

Cancellation & No-Show Policy

• Appointments may be rescheduled or canceled at least 48 hours in advance without penalty.

• Last-Minute Cancellations (less than 48 hours):

• The retainer fee is forfeited.

• A new 50% retainer fee will be required for future appointments.

• No-Shows:

• Failure to show up for your appointment without notice will result in permanent banning from future bookings.

Your time and mine are valuable. Communication is key—informing me promptly allows other clients to book the time slot you can no longer use.

Late Arrivals

• Clients may arrive up to 15 minutes late with notice.

• Beyond 15 minutes:

• The appointment will be rescheduled to the next available time.

• A rescheduling fee of 50% of the service cost will be charged.

Service Terms & Conditions

• By booking an appointment, placing a card on file, and paying a retainer fee, you agree to all policies, rules, and guidelines.

• Refunds are not provided for retainer fees or services rendered—no exceptions.

Thank you for understanding that these policies are designed to maintain a professional environment and ensure fairness for all clients.

FAQs

What should I do if I am a first-time waxer?

All new clients that have not been serviced by me. Please book under new clients for any waxing service. Forms must be filled out before getting serviced.

Please shower before your appointment. If you are coming after a long day of work etc wet wipes are a lifesaver.

Hair must be a quarter of an inch (10-14 days of growth) to adhere correctly to the wax.

Please no tight jeans or underwear on the day of your Brazilian Wax.

Please do not shave or nair between sessions. Shaving chafes the skin and creates sharper, coarser hair.

What would not make me a good candidate for waxing?

If you are currently on these medications you are not a good candidate for waxing or any brow lamination service.

  • Adapalene (Differin)

  • Azelaic Acid (Alzelex)

  • Isotretinoin (Accutane)

  • Tazarotene (Tazorac)

  • Tretinoin (Retin-A)

  • Clindamycin

What is a vajacial?

Vajacials are just as It sounds, a facial treatment for the vulvar area (bikini line, pubic mound, and labia folds) nothing is inserted or applied to the inside of the vagina. Vajacials aim to reduce ingrown hairs, blackheads, acne, dry skin, or irritation in the vulvar area with processes including steaming, extractions, exfoliation, masking, moisturizing, LED Therapy, and Hi Frequency. These treatments help with acne and discoloration caused by hyperpigmentation. You can book a Brazilian before your vajacial to make sure you are completely bare before your vajacial. Vagina area must be completely free of hair, just as a facial keeps the skin on your face clear and healthy, a vajacial works to care for and improve the skin on your vulva. Because of this, we recommend you get a vajacial at least once a month.

what is the vajacial Safe?

It is important to understand that the vajacial is a cosmetic procedure, NOT a medical procedure. Similar to your hair removal service, you’ll have much better results if you let a professional handle the job. As an experienced professional I work with the best tools and knowledge to provide the best service and great results.

How do I keep my brows tint long-lasting?

  • Avoid washing brows for the first week

  • Minimize your time under the sun

  • No oil based products on the face

What should I do before my brow lamination?

  • Avoid using exfoliate, retinoids, or AHAs on your face for one to two weeks before brow lamination

  • Avoid Tweezing brows one week before the appointment. If interested you can add brow wax to the appointment

What is lash clustered?

Lash clustered are not lash extensions. Cluster lashes are little sections of a strip lash or a group of lashes that are glued together in a cluster with a thick base. These can give you more of a natural look compared to strip lashes.

How do I keep my lash extension to last longer?

  • Lash clustered last 5-7 days

  • Avoid Getting Lashes Wet

  • Avoid Oil Base Products

Please do not remove lashes by yourself. This will avoid any loss of your natural lashes. Lash removal will be added to the next appointment.